• Privacy Policy
    We respect the privacy of our customers and the visitors to our website.
  • Contact Us
    If you have any questions or need help please contact us. We will be happy to assist you.
  • FAQs
    Here is a list of the most frequently asked questions.

Need help?

Do not hesitate to
contact us directly
Click-to-chat or at support@spiewak1904.com
we'll get back to you as soon as possible.

Customer Service won’t be available on:

  • December the 8th, the 25th and the 26th,
  • January the 1st and the 6th
  • April the 6th and the 25th
  • May the 1th
  • June the 2th

Managing Your Account

1. Opening An Account

Opening an Account is easy. Simply click on 'Log In' or on the ‘My Account’ link at the top of the website and follow the instructions in the 'Create Account' or 'New Customer' section. Alternatively, when you place an order you will be prompted to ‘Log in’ with your email address and password. An account offers you a safe, easy and fast way to order. It also serves as a way to track and receive emails about your order.


2. Account Benefits

Set up your ‘My Account’ and customize your preferences. Improve your shopping experience by taking full advantage of these benefits:

  • > News and Exclusive Offers: subscribe to our newsletter to receive email updates on special promotions, new product announcements, gift ideas and more.
  • > Order History: receive important information regarding your order and get the capability to track your order up until the moment it arrives to you.
  • > Faster Checkout: save your billing and shipping information to make it easier to buy your favorite pieces. Enjoy hassle-free checkout.
  • > Save Your Shopping Bag: your selection will be saved in your ‘Shopping Bag’ for checkout at a later date.


3. Updating your account

It's easy to change your account information online, at any time. Simply 'Log In' or click on the My Account link at the top of the website to access to your account.


4. Forgotten Password

If you have forgotten your password, visit the My Account section, click on 'Forgot Your Password?' and simply follow the 'Password Reset' instructions. You will receive an email with a new temporary password.